Dear U|NET’s Customer,

We would like to inform you that we are experiencing problem in our International backbone. Currently we are running with about 70% of International backbone capacity which is impacting to degradation of our Internet services performance.

Due to complexity of the problem, we estimate that the recovery process will take 2 week time. However we, together with our International backbone partner, are trying our best to make it recovered as soon as possible.

We apologize for this inconvenience. Thank you for your kind attention and cooperation. Should you have any further inquiries, information or even comments, please don’t hesitate contact us at +62-21-52899456 or visit our website www.u.net.id.

Warmest Regards

PT Sistelindo Mitralintas