Customer Support Service
Use our Internet Customer Support Services - Phone Services (24 Hours and 7 Days A Weeks) for any problems, questions, or service comments regarding AT&T Business Internet Services and U|Net's product such as:
- Technical problems
- General questions and comments about AT&T Business Internet Services and U|Net's product
- Billing and Corporate/Credit Card
- Account issues
- Local access number comments and problems
- X2 and V.90 availability issues
- Connection speed problems
- Busy signals
- And more...
If You need further information or have some problem, please contact us at the numbers below :
|Customer Support Service|
|Jakarta ( 7 x 24 hours )||Phone : 62-21-53678345|
Fax : 62-21-53679166
When you call our Customer Support :
- Please provide us your User ID (Network Access ID) or email address.
- Make sure your computer is on and by your side when you need technical support over the phone.
- To solve technical problem promptly, please let us know detailed information such as software in use, error messages, current situation, and history of the problems.